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Highest in Customer Satisfaction with Mattresses, Two Years in a Row

by J.D. Power


Disclaimer: Sleep Number received the highest numerical score in the J.D. Power 2015-2016 Mattress Satisfaction Study. 2016 study based on 2,622 total responses, 7 companies, and measures the opinions of customers who purchased a mattress in the previous 12 months, surveyed October 2016.
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PRIVACY AND SECURITY
At Select Comfort, we recognize and respect our customers' privacy. The data we collect about our customers is used solely to better meet our customer's needs through more efficient order fulfillment and improved marketing efforts. We adhere to all state and federal regulations regarding personal data distribution.

Select Comfort may share non-personal aggregate or summary information regarding its customers, sales, Web site traffic patterns, and related Web site information with partners or third-party vendors.

If we decide to change our Privacy and Security Policy, we will update this Policy so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

This site contains links to other sites. Select Comfort is not responsible for the privacy practices or the content of these other sites.

Why do we ask for an e-mail address?
Your e-mail address is collected at the time of registration so we can easily and quickly communicate with you regarding the status of your order.

Do we use cookies and what are they?
Select Comfort uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Select Comfort creates and uses these cookie files to track clicks as you go through the Select Comfort Web site. This form of tracking is used to continuously improve our Web site to better meet our customers needs and make for a better site experience.

Select Comfort does not and cannot use cookies to retrieve personal information from your computer unless you knowingly and willingly provide such information. Select Comfort will not use cookies to store personal information, such as credit card numbers, nor can any Web site other than ours read the information we store in the cookie.

In some instances, we use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Select Comfort. For more information about these companies, click here.

SITE SECURITY
We understand that you may be concerned about providing your personal information online. Please be assured that we have taken precautions to ensure your shopping experience is safe and secure. Furthermore, all of the customer data we collect is protected against unauthorized access.

Contact Us Any Time
You may call us anytime at 1-800-790-9298. If you have questions regarding the Select Comfort® Privacy and Security Policy please e-mail or contact us at:

Select Comfort Corporation
9800 59th Avenue North
Minneapolis, MN 55442

We use third parties to help us in providing you with our products and services. We may share your personal information with our agents, representatives and trusted service providers and contractors for limited purposes. For example, when you place an order, in order to fulfill it, we may use the United States Postal Service, the United Parcel Service or Federal Express to deliver your merchandise. We also use an e-mail service provider to send you communications from Select Comfort about our products and services. These third parties are contractually restricted from using your information for any purpose other than helping us to provide you with our products and services.

How do third parties use information collected on behalf of Select Comfort?
When you are in contact with Select Comfort and are asked for personal information, you are sharing that information with us or one of our third party vendors.

On the Internet, our third party vendors gather data and information concerning movement through our web sites for the purpose of bettering your experience on our sites. Some of these third party vendors use cookies.

Select Comfort contracts with a third party analysis company. This company aggregates navigational information about where visitors go on our site. This information helps us improve the quality of our visitors shopping experience. It also allows us to offer features and products that visitors prefer.

Select Comfort contracts with one or more companies that facilitate relationships we have with other companies (our third party affiliates) that promote Select Comfort on their web sites. These facilitator companies, along with our third party affiliates, utilize cookies to gather information concerning customer referrals from the third-party-affiliated Web sites to the selectcomfort.com site. This information is used to help us fulfill our contractual obligations to the third party affiliates. Use of these cookies is not linked to personally identifiable information.

We may participate with certain companies that offer you the ability to establish a membership that would enable you to participate in digital wallets, payment services or rewards programs. In this regard, if you elect to establish membership in a program sponsored by one of these companies, we would disclose only the information to them required to make their programs work and support your membership with them (typically, name of the user and amount of purchases made on selectcomfort.com). Select Comfort is not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest you review the privacy policy of each company with which you may be considering a membership.

Effective Date: 3/01/05