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Highest in Customer Satisfaction with Mattresses, Two Years in a Row

by J.D. Power


Disclaimer: Sleep Number received the highest numerical score in the J.D. Power 2015-2016 Mattress Satisfaction Study. 2016 study based on 2,622 total responses, 7 companies, and measures the opinions of customers who purchased a mattress in the previous 12 months, surveyed October 2016.
Your experiences may vary.
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To see a listing of all questions and answers for a given topic, please choose from the list below. If you cannot find your answer, please e-mail or call 1-800-790-9298.

  Topics:  Comfort  |  Moving  |  Cleaning  |  Allergies  |  Pump & Hand-Held Remote  |  Products
 
Products Questions:
 
The foam for your bed has been vacuum sealed for efficient shipping. To ensure your foam is the correct size and shape, at least 20 minutes of expansion time is recommended. Gently shake the pad(s) before placing them on your mattress. The pad(s) will recover to full-size on their own overnight.
 
Any odor you may smell is non-toxic and will fade over time. To minimize the smell, allow the air chamber to air out before zipping the cover. If the odor persists, try laying dryer sheets on top of the air chamber.