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Highest in Customer Satisfaction with Mattresses, Two Years in a Row

by J.D. Power


Disclaimer: Sleep Number received the highest numerical score in the J.D. Power 2015-2016 Mattress Satisfaction Study. 2016 study based on 2,622 total responses, 7 companies, and measures the opinions of customers who purchased a mattress in the previous 12 months, surveyed October 2016.
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5/15 Year Warranty
Select Comfort Corporation warrants to the original purchaser that each Select Comfort product shall be free from defects in material and workmanship, excluding the cover, for the period indicated below:

Series II and III/15 Year Limited Warranty In the event that service resulting from a defect is required within five years from the date of purchase, Select Comfort will, without charge to the original purchaser, repair or replace, at Select Comfort's option, the defective product upon delivery to Select Comfort accompanied by reasonable proof of the date of purchase.

In the event that service resulting from a defect is required five years or more, but less that fifteen years, after the date of purchase, See Remedy Below.

Remedy: Select Comfort will repair or replace, at Select Comfort's option, the defective product at a cost of the original purchaser not to exceed the then current suggested retail price minus the prorated value (based on the length and the remaining term of this warranty and such current suggested retail price) for the Select Comfort product you purchased or a comparable model of the product, if the product originally purchased is no longer in production, plus reasonable transportation charges.

Select Comfort Corporation reserves the right to refuse to service any product that is delivered to it in an unsanitary condition. This warranty does not apply in the event of misuse or abuse of the product. Select Comfort reserves the right to substitute materials of equal or better quality if identical materials are not available at the time of service under this warranty.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AND WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Year 0-5 6 7 8 9 10 11 12 13 14 15
SC Pays: 100% 67% 60% 53% 47% 40% 33% 27% 20% 13% 7%
Cust. Pays: 0% 33% 40% 47% 53% 60% 67% 73% 80% 87% 93%